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The Next Generation of Payroll: Why Electronic Payments Should Focus on End-User Needs

2015-05-27 09:00:00

Electronic payments have long helped companies improve payroll efficiency and reduce costs, but too often the end-user is not considered early enough when designing these electronic payment applications.

Today, companies need to become more agile to consistently deliver cutting-edge capabilities.  Focusing on the people who use the products can help companies achieve higher adoption rates and increase employee satisfaction.  By following best practices in end-user experience, businesses may also be in a better position to understand the costs associated with adoption and usage rates.

Businesses also need to be aware of how consumerization is affecting the electronic payment and paycard space and the potential opportunities available to help companies keep up with the way the industry is shifting.  One way is to implement employee-centric systems and self-service options, particularly with payroll solutions, that can help increase end-user satisfaction for a multi-generational workforce.

To learn more about electronic payment innovations that could help benefit your employees, click here.


Learn More About ADP SmartCompliance® Wage Payments


Linda PLinda Pappillion

Sr. Director of Payroll, HR Operations, and Compensation & Benefits for Pacific Sunwear and PacSun stores

Linda Pappillion is the Senior Director of Payroll, HR Operations and Compensation & Benefits for Pacific Sunwear and has more than 25 years of payroll experience, with an emphasis on payroll compliance and a passion for ensuring her employees are paid accurately and timely.

Linda is an active member of the National Chapter of the American Payroll Association.  She currently serves on the Government Affairs Task Force (GATF), The Strategic Payroll Leadership Task Force (SPLTF) – Retail Subcommittee, and the Pay Card User Group.  She also serves on the ADP Client Advisory Board, and is an active member of the Corona, CA Toastmasters.  In May of this year, Linda will be inducted into the APA’s National Speakers Bureau.



Tim hendersonTim Henderson

Sr. Director, Product Strategy

Tim Henderson is the Senior Director of Product Strategy for ADP’s Wage Payments product lines which includes the ALINE Card by ADP pay card solution. He has served in leadership positions in Fortune 500 companies including Citrix Systems and Intuit and has extensive experience in product management, strategy and corporate development. His professional experience has focused on cloud and mobile technology solutions for enterprise businesses and financial services. Tim holds an MBA from Pepperdine University as well as a BA degree from the University of California, Santa Barbara.




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